People first
Everyone learns. Everyone can build.
The measure of success is not the number of tools, but the hours and decisions given back to people. A proposed training plan, built into each deployment.
Modules
- What agents are, and what they are not
- Jarvis in Teams & Outlook: briefs, questions, drafts
- Approving well: checking agent work
- Data rules: what never leaves approved tools
When
Jan – Mar 2027
Format
2 × 90 min + practice
Outcome
Everyone uses the assistant daily
Training plan is a proposal derived from the roadmap; to be detailed with HR and each function.
Build your own, inside guardrails
Personal tool
Any trained employee
Own use case, non-sensitive data, approved templates. No review needed.
e.g. A rep's visit-prep checklist
Team tool
Built by a champion
Light IT review, named owner, shared in the skills library.
e.g. Promo post-evaluation app for catman
Company tool
AI squad + IT
Security review, access layer, SSO, hosted and supported.
e.g. The agentic CRM, the forecasting tool
From idea to industrial tool in six weeks
Built with Lovable in a Spadel sandbox, test data, Spadel login, read-only.
Governance
Comex
Vision, budget, gates
Steering committee
Sponsor, IT, function heads: priorities, scale or stop
Programme lead
Roadmap end to end, workstreams, reporting
Core Team AI
Champions + developers: build, test, watch the market
IT watchdog
Access layer, security reviews, tool approval
Core team
Programme lead · in-house AI builder · AI Content Studio (2) · 4–5 part-time champions · IT & security part time.
Risks & mitigations
Shadow AI
Make the governed route the easiest: templates, Lovable tiers, fast IT review
Pilots that never scale
Scale or stop on measured results after each MVP
Low adoption
Champions in every team; training built into deployment
Security incident
IT watchdog; review before any tool goes live
Cost drift
Budget dashboard per use case, monthly review
Data coverage
Store-level data only for Carrefour and Delhaize today; extend banner by banner
Decisions requested from the Comex
- 1Endorse the AI programme as a group-wide priority with a Comex sponsor and a programme lead
- 2Approve Sprint 0 for November 2026: tools audit, secure sandbox, access layer (≈ €12k)
- 3Approve the core team: programme lead, AI builder, 2-person AI Content Studio, champions in every function
- 4Approve wave 1 and the 2027 budget (≈ €0.6–0.7M) at the Comex gate in December 2026